DISGUSTING SERVICE

FNB doesn’t even deserve a 1/5. The service is beyond disgusting!! I have never had to put down the phone with a service provider shaking with anger. In fact, the phone was put down on me by the person who was claiming to be helping me. I have tried for 2 months to get one request sorted out and still nobody knows what they are doing 1. My address was registered incorrectly at the FNB branch 2. I could not match my address to verify myself 3. They will take my details but can’t guarantee that the manager will call me back 4. They won’t help me because I’m not calm Can you imagine why?! I particularly loved having the call center agents talk about me and my case in another language. Super unprofessional. Super rude. Absolutely disgusted.