1 reviews | Active since Apr 2016
Disgusting Service
Imagine going to a store trying to swipe you card ad it does not work just to find out a week later my card is cancelled and client service advised some FNB clients cards have been cancelled and they dont know why.
I had money going off my business account they advised to lodge a ***** case and change my cards, after I activate my card after two weeks I get two unknown transactions again and they tell me i must contact the provider that deducted funds after giving them evidence that the amounts is not linked to me and me not getting feedback either.
But when I change phones and try to access my accounts I cant, i try to make payments online I cant so security is so high for me to access my own personal account but easy for people just to debit my account.
November 14th, I put a temp block on all 5 my cards, I have used all of them after removing the block after Christmas my cards was cancelled and this is all while I do not have a phone and they have the audacity to tell me I cancelled my premier check card.
I am still waiting for assistance on my business card. I am paying for 5 cards with a whole load of bull**** every time something new arises.
I am drained with FNB ******* customer service and no help.
November 14th, I put a temp block on all 5 my cards, I have used all of them after removing the block after Christmas my cards was cancelled and this is all while I do not have a phone and they have the audacity to tell me I cancelled my premier check card.
I am still waiting for assistance on my business card. I am paying for 5 cards with a whole load of bull**** every time something new arises.
I am drained with FNB ******* customer service and no help.