Disgusting service!!

<p>FNB Disgusted with your service! I am a Platinum customer and was denied access to your slow lounge at OR Tambo airport on Friday, 2016-10-21. This was the very first time I had the opportunity to make use of the service but to my horror I was told "Sorry we are declining Platinum card holders and only accept Private wealth customer's because we are too full" This was the worst service I have ever received in my life and embarrassing as well as my colleagues were already inside! I think it is disgusting that you treat your customer's this way