NS
Nazlie S
1 reviews | Active since May 2019
31 Aug 2019, 11:23
Disgusting service
I’m trying to close my account. The experience from the call center to the branch has been disgusting. Incomplete information from the call center and I’m in the queue for over an hour. Staff and unhelpful and everyone in the queue are complaining. Shocking service. Thank goodness I don’t have to deal with FNB going forward
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Replies (1)
FNB (First National Bank)'s replyOfficial
31 Aug 2019, 12:13Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply31 Aug 2019, 12:13
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***