DISGUSTING SERVICE

I am sick and tired of FNB, I didn't think closing my acount would be such a mission and getting my money back, if I knew I wouldn't have opened any account with them and I will recommend anyone to open an accoung with FNB.

I received an email on Sunday, 28 Feb 2021, I was told that my money will be refunded to my account, how will money refunded to a closed account. I responded to the email requesting for the funds to be refunded in my Nedbank account, however I got an automated response telling me to call ***, which I did on Monday, 01/03/21 and I waited for 30mins for them to answer and this guy was busy transferring me from one point to the other. I decided to call again, Tuesday, 02/03/21 at 12:04pm and again i waited 30 mins for the call to be answered, when I finally get someone and explain my story, he put me on hold for 30 mins, after I have explained to him I am calling from my CELLPHONE, he then hung up on me.

This very appalling, disgusting service FNB is giving.