DISGUSTING SERVICE

FNB I am rather annoyed with your incompetency.It seems like the only way I receive any assist is through hello peter.I've been chatting to your agents or robots since midnight and still have not been assisted. I transferred R12 300.00 from my cheque account to my credit card,however I was supposed to transfer the funds to my homeloan account but the payment was not reflecting on my credit card account or homeloan account,eventually one of your agents or robots allocated R12 000.00 to my credit card instead of r12 300.00 .The debit order for my credit card went off for R576.00 and this payment was inititially reflecting on my credit card staement,but its vanished..I need you to correct the payment to r12 300.00 and also I need the R576.00 payment to reflect on my credit card statement.I need this done immediately ,ive been trying to resolve this for more than 5 hours ...uselsess ,terrible,pathetic,incompetence .Im at my wits end with fnb your service is deplorable.Im paying exorbitant fees and receive ********** service from fnb .I have a private banker thats not helpful,the agents arent helpful.FIX THIS MESS