DISGUSTING SERVICE

<p>i tried to withdraw 500r from an ATM, i then got the message that they cannot assist due to technical error, I tried again and still got the same message. then i went to an Absa ATM and withdrew 500r. When the receipt came out i realised that 500r was missing from my account. I themn contacted FNB call center and they advised me to go to the nearest branch with the receipts. I went to Woodmead brach and Alfred Malatji assisted me with completing a dispute form and he forwarded me an email with the ref number. the email stated that my money will be refunded in the next 5 working days. It has now beenmore that 10 working days and i keep on wasting my money phoning them, they just tell me that they will escalate my dispute and contact me. This is so frustrating as i need to use the money... i loved FNB so much but with the service that iam getting recently i will have to go with other banks.. But firstly i need my money back..</p>