Disgusting Service

I am Director for an HOA and I have experianced the most disgusting service from FNB Fourways , We had arranged a meeting with the directors to change signatures and also amend the primary contact person for our entity . Lerato Dlamini happens to be our Banker for WATERFALL VIEW ESTATE . This is Home owners association in which we do probono work in the interest of our community .

We infomed Lerato of our challenge to get all directors in one place since we have our own personal commitments . Our estate manager than arrange a meeting with her , scheduled a time and date . Lerato Dlamini agreed and was aware , when we arrived at FNB Fourways she wasnt there . lerato Dlamini failed to honour our appointment , We were reffered to a manager because we wanted to change primary contact and we were unsuccessful since the signatores wasnt change , When we wanted to change the signatories becuase the majority of directors was there , they couldnt change the signatories becuase they require all directors to be present .

We spent 1hour and 30 minutes proposing solution and FNB just denied us and told us about thier process .