Disgusting service

I've been charged multiple times an 'honorary fee' on my account, despite me cancelling this service.<br> <br> This is despite me clearly been assured multiple times on the phone with Fnb, such as on the 6th and on the 12th/13th when I spoke to the lady on the phone,<br> <br> that this service has been CANCELLED.<br> <br> Should this continue and the relevant fees not reversed, I will have no choice but to contact the Obssa, and also cancel my bank account with Fnb.<br> <br> Fnb are quite clearly cheating people out of their money, I would most certainly advise people to not use Fnb<br> <br> Terrible service, attitude and uncaring arrogant attitude from everyone there