jR
jane R
1 reviews | Active since Mar 2012
19 Jul 2022, 11:12
Disgusting service
What a nightmare of a journey I've been through trying to get a business credit card from FNB. 1 month later & I'm still battling. I'm absolutely disgusted. Maybe instead of the usual sorry's train your staff better. I've yet to come across an experienced trained person on my nightmare journey. Every time something isn't done it's another 3-7 working days
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jane R's updateReviewer Update
21 Jul 2022, 15:48So the nightmare continues. Still no resolution to my month long saga regarding applying for a business credit card. I now have the credit card no thanks to the system being down on a Saturday at the branch so no one bother to update by Monday. I CAN"T use this credit card on my online banking? Had to fill in a mandate form wait another 3-7 days. Get a email back that my mandate form has been attended to but as per my nightmare history NOT WHAT I ASKED FOR. Tried to phone to contact Bronwyn she of course DOESN"T HAVE A PHONE tried using her business email address THIS DIDN'T GO THROUGH send another email to cardcorp email address it rep**** & gave me a phone number to call ***. You guessed it THIS NUMBER DOS NOT EXIST. & so my nightmare continues. Stay tuned for the next installment
jR
jane R's update21 Jul 2022, 15:48
Reviewer Update
So the nightmare continues. Still no resolution to my month long saga regarding applying for a business credit card. I now have the credit card no thanks to the system being down on a Saturday at the branch so no one bother to update by Monday. I CAN"T use this credit card on my online banking? Had to fill in a mandate form wait another 3-7 days. Get a email back that my mandate form has been attended to but as per my nightmare history NOT WHAT I ASKED FOR. Tried to phone to contact Bronwyn she of course DOESN"T HAVE A PHONE tried using her business email address THIS DIDN'T GO THROUGH send another email to cardcorp email address it rep**** & gave me a phone number to call ***. You guessed it THIS NUMBER DOS NOT EXIST. & so my nightmare continues. Stay tuned for the next installment