DISGUSTING SERVICE

I am an account holder of FNB. I have never been so upset in my whole entire life. I requested for a credit card increase and asked for assistance so I called in. I was put through to every department you can think of and I got hung up twice. The call center is rude, nobody wants to take ownership and Joy Sikwele refused to put me through to the supervisor,she was loud, unprofessional and I could hear her colleges laughing as she spoke to me like I am a nobody,She refused to put me through to her supervisor and decided to end the call. I kept holding for more than an hour and everybody is telling me something different.I will never ever use FNB again, I actually want to close my account not to mention that they expensive and don't care about they customers. I will not recommend it to anybody as the service I got is DISGUSTING!!!. I should have listened to my colleagues when they advised me to not bank with them and now I regret it. The service I received is shocking and disgusting.