Disgusting Service

I am writing this review in dissapointment in the way i am being treated by First National Bank. On Saturday i visited Nigel Branch to open a Simple Savings account for my salary to be dropped in, i was denied to open an account because their records indicate details of my previous name and surname, so to say i was prevented to open an account on my new name, i had my new ID with my new Name and surname and i had my old ID with me, and a payslip and a bank statement from my current bank with my new name and surname on it, clearly. My name ans surname has changed over 2 years ago as a result of me taking my spouse's surname when i got married, the forname change was just added afterwards, why do you decline me a bank account when i have all the proof and validity on hand ? Embarras me as if i am a ******** ?? I demand assistance and respectfull service !!