Disgusting Service

My mother has been is hospital for almost 2 months, unable to do banking, she has stage 4 cancer. At some point her bank card was lost and had to be cancelled. We contacted the fourways branch to find out how we could get access to her accounts, as she was in and out of consciousness. <br> <br> After hours of trying to get hold of someone who could help us, we were told to either get a Power of Attorney or WAIT FOR YOU MOTHER TO DIE!!!!!!<br> <br> We were then sent to the Sandton branch, where after dealing with four different \Managers""; this took time and money. <br> <br> After a MONTH; after threatening to bring a Lawyer into the Sandton Branch; finally someone contacted us to say;\""sorry"