RH
RENE H
1 reviews | Active since Jul 2011
21 Feb 2019, 14:21
Disgusting service!!!!!
FNB has the most sarcastic, snobbish and *********** staff ever. Roxie Govender who works in the credit card department as well as Bongani Khumalo are not well suited for the positions they are in. Roxie took the cake in how rude she was to me. This after all the bad service which I have received from FNB. This is a bank where the staff think they are doing you a favour.
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FNB (First National Bank)'s replyOfficial
21 Feb 2019, 16:51Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply21 Feb 2019, 16:51
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)