GM
Gilbert M
1 reviews | Active since Dec 2018
11 Dec 2018, 14:56
Disgusting service
i received a call from one of your employees(clayton) he said they cant change the outcome of the loan and that the sms sent out was an error i mean i understand one sms but two sms's .hell no why do you lie to your customers about this,customers that pay extra interests in their accounts ,iam sorry but i have to escalate this to the media maybe thats when you will take me seriously as of now you dont
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Replies (1)
FNB (First National Bank)'s replyOfficial
12 Dec 2018, 13:37Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply12 Dec 2018, 13:37
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)