ZF
Zay F
1 reviews | Active since Nov 2018
21 Nov 2018, 13:12
Disgusting Service
I used to tell everyone how great they are but my recent EXPERIENCES leaves much to be desired. Having issues with duplicate payments, I approached their branches, call center and online mail but to date my issue has not been resolved.
The branch refers you to contact a number and when you do they send you back to the branch. I don't know what to do get the matter resolved.
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Replies (1)
FNB (First National Bank)'s replyOfficial
21 Nov 2018, 13:40Good day Zay Francis,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply21 Nov 2018, 13:40
Official
Good day Zay Francis,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)