BT
Belinda T

1 reviews | Active since Sept 2018

14 Sept 2018, 15:31

Disgusting service

Shocking service from FNB Absolutely disgusted My domestic has been trying to sort a problem for a week. Now at a branch for a third time and been on hold for 30mins, some people can't afford the airtime and then how do they get assisted She may be kicked out of the place she stays coz of FNB

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Sept 2018, 11:26
Official

Good day Belinda Towers,

We are sorry that your experience prompted you to contact us with a complaint.

We apologise for the inconvenience and frustration this has caused.

Please refer to the e-mail sent to you to enable us to investigate this matter.

Regards,

Hello Peter Complaints Team

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