1 reviews | Active since Jul 2013
Disgusting service
Logged a complain with the ***** legal department in Jan 27th 2018 . All docs submitted but no one cares by contacting me. In April i bothered & phoned the legal employees guy assigned to me by the name of John Volmink and he told me to resubmit the Affidavit. I am loosing out on interest on the money held by the bank since Jan
Good day Zandile,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB ***** Risk Management who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Zandile,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB ***** Risk Management who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)