1 reviews | Active since Oct 2010
Disgusting Service
I have 2 complaints about fnb.
1st complaint. They have been debiting my account for data but u was not loaded with the data. I took up a fnb connect Sim card. I have laid a complaint and still no feedback from fnb. Absolutely disgusting.
2nd complaint
I upgraded my cheque account to premier. I was told that fnb will contact me to fetch my card from a nearest branch. That was more than 2 months ago and I am still waiting for their call. They have been debiting me for a premiere account which I don't even have a card for. I will definitely be changing my bank. Terrible and disgusting service.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one