Disgusting Service

If I could give you 0 stars I would. I have been on the phone with FNB all morning.

Eventually I was transferred to Forex Department.

Your system is offline firstly but the lady working on my account advises me that my documents are missing (They aren’t, also how does she know this after telling me she can’t confirm because the system is offline) . Please tell me why after banking with FNB since 2010 am I being told to submit a work contract all because I’d like to INCREASE MY LIMIT TO PAY BOOKINGS.COM FOR A BOOKING THAT WILL EXPIRE AT MIDNIGHT WHEREAS YOUR TURNAROUNDTIME IS 48 HOURS.

My salary is paid into your account every month so why do you need my work contract? What if I was unemployed? What contract would you ask for then? Are only employed people meant to bank with you?