1 reviews | Active since Jan 2017
disgusting service
<p>from day one i have had bad experience with FNB from being inconvenienced with regards to a daily limit that i was not advised about ..now i get an sms informing me that i have overdraft on my account when i made it clear that i do not want any overdraft. this is unacceptable , see the reason why i moved my monthly salary because of this bad service and fighting that i have to be doing every time when i am expecting days service. i get **** service...i want a valid explanation for this overdraft that i did not request for ..i will not put up with this ...do you guys know the diffrence between wanting overdraft or not ? on what basis did you apply the overdraft to my account ? where did you get the go ahead ? who agreed </p>
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
