SR
Settley R

1 reviews | Active since Mar 2010

23 Jun 2017, 14:09

Disgusting service

<p>Two weeks back i went to FNB ATM at Diepsloot to deposit money and the machine went faulty while in a process of depositing money, i went inside and they told me that they will investigate and it will take 7 working days to resove the matter, why do i have to suffer for 7 days because of FMB ATM fault, this morning again i tried to deposit the money and the same thing happend.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Jun 2017, 15:42
Official

Good Day,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

A complaint has been logged and the reference number is *** .

I have requested the relevant department to investigate and provide you with feedback.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)