1 reviews | Active since Dec 2009
Disgusting Service
<p>I cannot do any payments on my Internet banking. It asks the payment to be verified via my smartphone app. I have a new smartphone and I dont receive the notification.</p> <p> </p> <p>I can't do payments via the app as it says the limit is reached.</p> <p>I have spoken to about 8 consultants, been on hold for about an hour and still no service.</p> <p> </p> <p>Disgusting, this kind of service why people leave fnb and go to other banks</p> <p> </p> <p>Soet this out, phone me</p> <p> </p> <p> </p>
Good day Mr. phillip livings
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Mr. phillip livings
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***