1 reviews | Active since Mar 2017
DISGUSTING SERVICE
<p>I HAVE SEVERAL ACCOUNTS WITH FNB AND HAVE NOT BEEN ASSISTED WITH MY PRIVATE BANKING ACCOUNT AS MY MANAGER MAKES FALSE PROMISES AND THIS HAS BEEN SINCE OCTOBER 2016. I SEND EMAILS TO NO AVAIL . ON MY BUSINESS ACC I TRANSFER FUNDS INTER ACCOUNT ON THE 30TH AND THE FUNDS ONLY CLEARS AND SHOWS THE NEXT DAY HENCE THE RETURN AND THE PENALTY FEE ON MY ACCOUNT YET I TRANSFERED BEFORE THE EFT WENT THROUGH OR EVEN SHOWED ON MY ACCOUNT. MY BUSINESS MANAGER PROMISED ON SEVERAL OCCASSIONS TO ATTEND TO IT AND 5 MONTHS LATER I AM STILL WAITING.. SO MUCH FOR THE FNB SLOGAN... WE CARE... WHAT A LOAD OF *******</p> <p> </p> <p> </p>
Good day Mr. waterfront
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. waterfront
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***