Disgusting ******* R50 vs R30/month statement request

Closed business account no: *** Personal account no: *** Hi, was told I would be charged R30/month statement for my closed bank account which already ridiculous as you hold this records and on enquiry was told well if you unhappy you can speak to our admin dept who charges R40/month statement - Firstly, the ransom and arrogance is disgusting. Secondly, You charged me a whopping R50/month statement for 7 years worth of statements = 84 statements...you do the flippen math! I called in to complain was told they cant do anything and will get the consultant that spoke to me to call me back that was weeks ago. My account is in a minus, meaning you strong arming me when my salary comes in you taking it.