1 reviews | Active since Feb 2011
Disgusting, pathetic, uncontactable "managers"
<p>Its like Mission impossible to contact ANYONE at bluff branch!!!! They don't want to be disturbed and are very secretive!!! Why are they so unhelpful. </p>
Good day Ms. Mystic
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Ms. Mystic
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
A gentleman called Malcom contacted me from the Bluff branch of FNB. He apologised about my experience and also assisted me telephonically with my problem. I wish to thank him for the professional manner in which he handled my complaint and restored my confidence.
A gentleman called Malcom contacted me from the Bluff branch of FNB. He apologised about my experience and also assisted me telephonically with my problem. I wish to thank him for the professional manner in which he handled my complaint and restored my confidence.