RD
Ranjan D

1 reviews | Active since Feb 2011

10 Aug 2016, 16:00

Disgusting, pathetic service!!

<p>Over 2 months and my card has not been delivered to me. Instead they are allowing Mr Delivery to *****lently use my card and abuse my banking account and abuse my trust in FNB. FNB, you are employing a bunch of losers and people who are exploiting the situation to ***** my money!!! Kindly contact me urgently!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Aug 2016, 08:02
Official

Good day Mystic,

This is very disappointing to hear as we always try to provide awesome customer service. We apologise for the inconvenience this has caused and for the poor communication on the delay with your request.

We've instructed our Credit card team to liaise with the relevant parties involved to get this matter addressed and sorted out asap.

The reference for your complaint is 989076.

Kind regards

Complaints Resolution

Melinda Duvenhage

Email address: **********

Tel number: ********** (option one)