DISGUSTING ONLINE SERVICE

Don't know how to start this as this is my first review ever..

I have an issue withdrawing from my paypal on FNB... This is the first time having this issue and all the previous withdrawals was successful. All of a sudden it states that there's a hard hold on my account, with no explanation to how or why.

Since Friday 12 March 2021 i've been trying to get through to paypal support on fnb, only to be on hold for more than 10mins at a time... I have been placing these calls 5 times daily in the hopes of getting through.... no success.... I then send a mail to paypalenquiries@fnb to hopefully get a reply. No success either...

Today i finally get through to a "support consultant" only to be ********** ignored... I tell her the issue I'm having, and she blatantly just sits in silence on the other side... I can hear her breathing, and after a while i could hear her just get up and walk away.. It's ********* disgusting service.... 5 days later, i'm still without any help... i can't withdraw my "salary"...

I will be moving back to ABSA if this doesn't get resolved.... P.S not even my "private banker" could assist me, nor anyone at my local branch... all they said was "phone paypal support"...

pick up your game FNB