DISGUSTING MEDIOCRE SERVICE. SO UNIMPRESSED

LOADSHEDDING HAS BEEN A WAY OF LIFE IN THE COUNTRY FOR YEARS NOW BUT I WAS SO DISAPOINTED AT HOW THE FNB AT FOX STREET JOHANNESBURG DIDNT HAVE THE NECESSARY MEASURESMTO ASSIT. i THINK THEIR CASULA NATURE IN ALSO INFORMING US AFTER WE HAD WERE THRE FOR MORE ALMOST TWO HOURS WAS SO MEDIOCRE. THEIR SENSE OF URGENCY EVEN HOW 1 CONSUTANT RESPONDED TO ME AFTER I TRIED TO ASK WHAT MEASURES DO THEY HAVE TO ASSIT. PATHETIC IS AN UDERSTATEMNT IN TERMS OF THE SERVICE WE GOT. THEY SHOULD HAVE HAD A SCHEDULE SO THAT THEY ARE ARE OF HOW TO MANAGE CUSTOMER EXPECTATIONS BUT HAVING ANSWERS LIKE THE SYSTEM IS WRESTARTING WE DONT KLNOW HOW LONG IT WILL TAKE FOR U TO GET HELP ARE ANSWERS I DIDNT WANT TO KNOW. tHERS SO MUCH THAT I PERSONALLY COULD HAVE DONE IF I WAS WORKING THERE BUT WE LEFT NOT HELPED AND VERY UPSET AND NOT HELEPED AND UNIMPRESSED. WE WERE THERE TO OPEN A JOINT ACCOUNT.