CS
Chris S

1 reviews | Active since May 2010

18 May 2015, 10:22

Disgusting lack of Service & don't care Attitude

Good day<br> <br> I am still waiting to be contacted !!!!<br> <br> I see my actual account....cheque account....has just disappeared from my profile, online and cellphone banking.<br> Obviously FNB doesn't want me as a client anymore and doesn't want me to pay the device off.<br> <br> The way FNB has acted throughout and the way they have treated me since the beginning of the issue is disgusting !!!<br> <br> I AM NEVER USING MY ACCOUNT AGAIN AND FNB IS NOT GETTING ANY MONEY OUT OF ME EVER AGAIN. <br> <br> The complete lack of compassion and lack of interest over the last 5 months shows how little FNB cares !!!<br> <br> Do not bother to reply to this or try contact me ever again !!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 May 2015, 12:53
Official
Hello Bartus,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)