Disgusting lack of service.

Shocking.

after trying to get a hold of First Nation bank collections department to address an outstanding communication with them, i was on hold for an hour and thirteen minutes before the call was cut, i then called back and was on hold for a further 43 minutes before the call was cut, i then called back again and was on hold for fifteen minutes and the call was dropped. how is it possible that there is no one in the call enter to answer calls. They very quick to take your money or give you credit yet IMPOSSIBLE to rectify defaults that were supposed to have been attended to in March 2019.

I am not complaining because i have a rehabilitated judgment with them and do not have ill feelings to towards them, i am absolutely appalled at the lack of service from them.