Disgusting lack of feedback, false promises lies

This bunch of *********** staff have an equally *********** bunch of managers. They condone sloppy work, incompetence and ignorance. They encourage their staff to make the lives of their clients as stressful as possible. They applaud their staff for all their negligence and probably award them when they achieve the status of ruining people's lives. Yes FNB, you need to take a long hard look at yourselves. Do you have no conscience? No scruples, no moral values? Do you inculcate a mentality that it's ok to short change your loyal clients? Do you breed staff who live off making our lives a misery? I guess so because I don't have any other explanation for what you have done to me. I'm still awaiting a response to why my credit card was not awarded to my daughter, why she was made to suffer so much and what are you doing about compensating us for the mess that you put us through, the waste of an airticket, hotel accommodation and being left without a cent overseas???