Disgusting FNB

You want a joke show try going to FNB Kloof!!!! Last week Wednesday I went into the bank because someone had gone into my bank account the invisible man and withdrawn funds from my account without my knowledge. The most delightful young man name Barend took the time to help me to speak to the ***** line, get my account stopped and open a new account. Whilst chatting he told me about the FNB sim card which I thought was a great idea. We did all the necessary bits and pieces and away I went happy as a lark. Needless to say the sim card division who was supposed to port my number within max 5 hours failed to do so. So the next day off I went again to FNB and again poor Barend was again faced with now raving lunatic. He went out of his way to try and get the problem solved changing cards from his phone to my phone etc etc. Again they assured him 5 hours. Saturday morning 08h30 I was back at the bank now on the verge of loosing the plot properly, I marched into the manageress office and demanded that something be done. Everything revolves around my cell number DSTV, Wifi, Facebook, WhatsApp etc etc. The manageress tried to get someone on the phone to help me but of ourse its Saturday the rugbys on and no one wants to work. I left after I dont know how many hours still with no phone. So I have now sat since Wednesday with no cell phone or communication. First thing this morning I phone the Sim department who say "Everything is fine on my side" (my phone is saying no sim!). Just go to the bank and do a sim swap which will take to 5 hours to activate. REALLY. Is FNB going to reimburse me for the down time from my job and the petrol etc I have spent running backwards and forwards?

LET ME TELL YOU SOMETHING IF IT WAS NOT FOR BAREND I WOULD NEVER GO BACK!!!!!!!!!

FNB is the most disgusting bank I have had the misfortune of dealing with.