DISGUSTING FNB

FNB is a disgusting bank, to say the least and they have no shame. "How can we help you?". NONSENSE!!! I have two brothers who are not working, who are meant to receive some money from our other siblings who are working in Gauteng via our mother's FNB account (who is a pensioner). On the 15 December 2020 our sister deposited some money for my brothers on our mother's account and this DISGUSTING BANK deducted every cent of that money through this practice of purpoting to "help" their customers, without any notice. Our mother, who has been banking with this bank for years, gets paid her pension on the 31 December every year. The money was meant for my brothers, for them to buy clothing and other things for their children for Christmas but the bank didn't care, as long as they collect "their" money. Now my brothers' kids don't have clothing for Christmas, no toys or presents like other kids, thanks to this stupid bank. Now all these people have to wait for the 31 December to recoup that money from our mother's pension, meaning a bleak Christmas for the kids and my brothers. Yet these fools say they are helping people. Tell me how? And they refuse to undo the debit. Also, one of my brothers is receiving their Covid grant via this bank, he only gets R200, which defeats the purpose of the grant. I've been telling the people in my family, and anyone who cares to listen, to leave this blood-sucking bank and now they are beginning to see the light. Blood-sucking vultures!!! Kuben Gounden can be quoted saying "the intention is to help customers manage their money". Wat utter *******, who said they need the bank's help?