1 reviews | Active since Apr 2014
DISGUSTING DISGUSTING UNEDUCATED STAFF
I transferred money into my FNB credit card which is inactive. The money is gone. I called to have the transfer reversed and the staff are so uneducated i have spoken to 8 people. I want my FNB card closed and removed off my profile and i want the transfer reversed.
Hello NBrownlee321 ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello NBrownlee321 ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***