JR
Jo R
1 reviews | Active since Feb 2013
18 May 2019, 17:37
Disgusting Customer Service & High Fees
FNB has gone from being the best bank to absolutely the worst. It is even worse than the Standard Bank, something I never thought possible. It is so bad now that they do not even reply to emails of any kind. Banks are the new ********* and they wonder why they are so hated. First National Bank is a disgusting institution. Not being in South Africa currently, my ignored emails to both Virgin Money and FNB amounts to nothing more than organised theft. When you allow someone to attempt to debit your account ********ly, AND you don't bother to reply, you are just as bad.
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Replies (2)0
Replies (2)FNB (First National Bank)'s replyOfficial
20 May 2019, 08:37 Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (ref : *** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (ref : *** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
FNB (First National Bank)'s reply20 May 2019, 08:37
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (ref : *** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (ref : *** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
JR
Jo R's updateReviewer Update
20 May 2019, 10:32The relevant department? Seriously? How about replying to emails? Let's start with small steps.
Jo
Jo
JR
Jo R's update20 May 2019, 10:32
Reviewer Update
The relevant department? Seriously? How about replying to emails? Let's start with small steps.
Jo
Jo
