Disgusting Customer Service from consultant.

As I work in the Financial Services Industry myself, also in the capacity of client service. I must say that the consultants in your Credit Cards Department is utterly disgusting. The consultant who contacted me at 11:23 is *********** and does not know what she is talking about. Gave me incorrect values and demands, when I corrected her about the amount debited from my account as per a previous arrangement that I had HONORED, she asked me questions whereas she should have the correct information infront of her since she tries to intimidate a client of almost 10 years. The phone was dropped in my ear after asking her if she does not have the correct information infront of her. I demand to be called by someone who knows what they are talking about and who understands the basic principle of treating clients fairly.