1 reviews | Active since Apr 2015
Disgusting customer service by premier banking team
<p>Had a problem with bank account.</p> <p>Spoke with Daniel from credit dept and he advised his manager would call me back on 8.5.17. To date she does not think it's important enough to call me back . Charity from Premier bank could not assist me at all and her team leader cut the call on me..after I waited for 5 minutes for her as she was busy on another call.ni understand that but could charity not take down my details and call me back.</p> <p>I want someone to call me back urgently to resolve my query....</p> <p> </p>
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)
Stop apologising and get this resolved. It's always the same standard response. Your apologies does rectify the problem....once again this query is still unresolved. Really!!!!!!@
Stop apologising and get this resolved. It's always the same standard response. Your apologies does rectify the problem....once again this query is still unresolved. Really!!!!!!@