mP
mahdiyyah P
1 reviews | Active since Sept 2016
03 Dec 2018, 12:22
Disgusting customer service at fNB
I am so disgusted at the service received. I deposited money this morning at the FNB ATM in Laudium. The ATM did not have paper and could not issue a receipt. I went into the bank and the Manager, a indian lady refused to give me a Proof of Payment said i should come back tomorrow. I was paying feea for law school and the cut off is today. As a result i have lost my place. This disgusting treatment has put me off this bank. No customer service.
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 Dec 2018, 13:03Good Day Mahdiyyah
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref : ***NF
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref : ***NF
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply03 Dec 2018, 13:03
Official
Good Day Mahdiyyah
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref : ***NF
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref : ***NF
Regards,
Client Experience Team
Tel number: ***