GM
Gilbert M
1 reviews | Active since Dec 2018
11 Dec 2018, 14:22
disgusting customer service
since this morning been waiting for money to be deposited into my account,i dont want to hear stories about scoring policy and watever you told me money will deposited and that was sunday i planned my things and told the family i will contribute via the funeral now i have been waiting and waiting from you guys,nothing as yet. is it because iam black that this matter is not treated as urgency,if it was a different race shouldve been attended and solved a long time ago
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
11 Dec 2018, 14:58Good Day,
Thank you for bringing this matter to our attention.
Your complaint had been routed to FNB Loans for investigation and resolution and they will be in contact with you.
Please note that the turn around times for a complaint is 24-48 business hours. Please allow the business unit the opportunity
to investigate the matter and to provide feedback.
I do apologize for the inconvenience caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for bringing this matter to our attention.
Your complaint had been routed to FNB Loans for investigation and resolution and they will be in contact with you.
Please note that the turn around times for a complaint is 24-48 business hours. Please allow the business unit the opportunity
to investigate the matter and to provide feedback.
I do apologize for the inconvenience caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply11 Dec 2018, 14:58
Official
Good Day,
Thank you for bringing this matter to our attention.
Your complaint had been routed to FNB Loans for investigation and resolution and they will be in contact with you.
Please note that the turn around times for a complaint is 24-48 business hours. Please allow the business unit the opportunity
to investigate the matter and to provide feedback.
I do apologize for the inconvenience caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for bringing this matter to our attention.
Your complaint had been routed to FNB Loans for investigation and resolution and they will be in contact with you.
Please note that the turn around times for a complaint is 24-48 business hours. Please allow the business unit the opportunity
to investigate the matter and to provide feedback.
I do apologize for the inconvenience caused.
Regards,
Hello Peter Complaints Team
*** (option one)