LW
Liezel W
1 reviews | Active since Apr 2015
14 May 2015, 12:57
Disgusting customer service!
I went to FNB Killarney Mall to close all my accounts with them as I have not used it in almost 2 years! Sisiwe tells me I can't close the account unless I pay the bank charges which have been going off and that I am responsible for all charges! I have not transacted on that account for more than 2 years! Surely they must be able to SEE if an account is not utilised!<br> BAD BAD SERVICE!!
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FNB (First National Bank)'s replyOfficial
14 May 2015, 14:56Hello Lizzy1979,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 683590.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 683590.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply14 May 2015, 14:56
Official
Hello Lizzy1979,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 683590.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 683590.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)