DISGUSTING CUSTOMER SERVICE
<p>Today I went to FNB to sort out some issues and the Lady that was supposed to help me had a stinking attitute. I am APPAULD. I have NEVER EVER been disrespect like this in my whole entire life. I said to her "I trust you with my money" and she rep**** in the most ********** way saying "You trust the bank", and that was just 1 incident. I am really upset. I went to NEDBANK today and they treated me with care and respect. The lady was working in counter number 4 between 10am and 11am. I was number 56. If could rate 0, I would have. Please sort this out immediately!!! I deserve an apology!!</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)