Disgusting Customer Service

<p>I just phoned in to the lost/****** cards customer care centre at FNB. I spoke to a woman named Rebecca who was completely rude. I didn't like her tone of voice at all. Eventually I just ended up cutting the call. I really don't want to phone FNB for help and end up ruining my day. What's the point of a customer care line? I think customer care agents should be a bit more patient with clients. This should be addressed with her management. I didn't even get a chance to cancel my card as I was so angry at how rude Rebecca was to me. I am waiting to get a rating email from FNB. I received horrible service this morning.</p> <p>Disgusting customer service!!!!</p>