ss
sim.jvr sim.jvr

1 reviews | Active since Aug 2016

19 Aug 2016, 10:46

Disgusting client service no otp pin no banking

<p>I have been struggling to get my otp pin up and running for I don't know how many months, </p> <p> </p> <p>i dont receive smses smses when my card is used</p> <p> </p> <p>i have spend so much money on phoning FNB </p> <p> </p> <p>I am so frustrated that I'm considering closing all my accounts and moving to a place where things gets sorted.</p> <p> </p> <p>discovery credit card apparently also works through FNB where I also do not receive my otp pin or sms s</p> <p> </p> <p>with all the marketing out there I would have expected better client service

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Aug 2016, 11:17
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 994657.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)