1 reviews | Active since Aug 2022
Disgusting client service from management
It with great sadness that I am writing this review of one of the biggest bank in South Africa First National Bank. How Can We help you. Staff member Martin Simelane Business banker customer service is disgusting. I am a business banker and private client with FNB for the past few years but the service that I received today from this manager is the worst ever. As complicated as it is changing your business accounts and private account over to another bank but just because if this staff member I will be doing so asap. @Jacques Celliers your service delivery to client that brings business to your company it's disgusting. I have requested that all FNB speed points be collected from my business as I don't want any relationship with FNB. As soon as I've migrated my business accounts and private account over to another bank I need all FNB signs be removed from my premises. I requested for contact details of his line manager still nothing. @ Jacques Celliers or any of your exco team I hope this review gets to your desk. If this is what your management team consists of I don't want to be associated with such a company.
