Disgusting behaviour

I have been a customer for many years. On Tuesday 21 feb i mad a withdrawal from my paypal through fnb, as i have been doing for years. The money is now stuck on "pending". I have called monday: "we escalated it wait 24 hours" Tuesday: " we escalated it and asked for a manual transfer, wait 24 hours" Wednesday: "sorry its out of our hands you just have to wait 24 -36 hours" Friday(today) after using R60 airtime just to try and get through to them, i asked to speak to a manager or atleast anyone that can ACTUALLY HELP ME: " okay someone will call you today" . The phone gets shut in my ear Later today i called again, same promise. No one ever called. My family will not be eating tonight. My debit orders are now unpaid since monday. I cant send my child to school on monday because i need to pay his school fees bur fnb REFUSES to release my money and sort out the problem. My fridge is empty. And i only get an email saying "We sent them an email but received no response"

What am i supposed to do with that information.

DISGUSTING FNB