1 reviews | Active since Jan 2012
Disgusting attitude
<p>Lerato Mogotsi - Re: ********** - </p> <p> </p> <p>Since August I have been waiting for my refund from FNB Connect. Two months have passed and there is no issue when collecting my premium, however when promised a refund then it ca not be done, there are "System Issues"?</p> <p> </p> <p>THIS NEEDS TO BE RECTIFIED NOW!!!!</p>
Good Day
I have logged another formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged another formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
STILL NO REPLY OR REFUND!!!!
STILL NO REPLY OR REFUND!!!!