RG
Ryan G

1 reviews | Active since Dec 2015

04 Nov 2021, 11:53

Disgusting... Almost ********.. bulling

How can we help you? Clearly not at all: keep me from my own money and ignore me. can't even have decency to notify or respond to me. Have no proof why my money is reserved also initially stated only maximum allowable is 48 hours. It is 168 hours now. I have provided you with proof of how in fact it is correct they are my funds and nothing was requested on you, done your job and yet still won't release my own money why??? What possible legal right? I am facing damages now due to your behaviour will you be reimbursing me? and Easy account has been reserved for over a week I have given all proof called every possible department been on the phone nearly 10 hours. Sent numerous emails jumped wlevery hoop and my money is just being withheld for no reason. The initial reason given by you I have checked on is false but no one can help you are seriously making my life a living hell and making me suffer. Wasting time and airtime and petrol and my patients. Tanya will not get back to me. Uli I want a disciplinary enquiry into this. It is now 120 hours over the initial legal 48 hour hold. It states in my legal agreement with you that with any dispute over amounts in any account if I am able to provide proof of my point then your error must be ammended immediately. I gave proof yesterday you are in breach of our contract. Ammend immediately.

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Replies (3)
RG
Ryan G's update04 Nov 2021, 14:17
Reviewer Update
Thank you as now despite all the proof and all my attempts Tanya has said she is returning my funds to SARS. Now that cannot be legal and must be a major break in your agreement with me. The one that legally binds me to credit too.
RG
Ryan G's update04 Nov 2021, 15:26
Reviewer Update
Banker has informed me she is still holding funds. No response on proof this is really really not ok. Not in line with our legal agreement. These should have been released to either myself or SARS on Friday already and now with my proof should immediately be ammended to me.
RG
Ryan G's update05 Nov 2021, 10:17
Reviewer Update
All proof from SARS provided still nothing done. This was request was removed before money was even paid to me. Yet somehow Tanya Hulley will not release my funds. Will not respond to me. Just completely ignors the proof and says phone SARS in a comment on profile other bankers read. I have even sent recording of call to SARS. This is now extremely URGENT.