1 reviews | Active since May 2016

18 Jul 2017, 16:11

Disgusting

<p>I made purchases on my account from the 25th till the 30th of June 2017. And some of those purchases didnt go through and i dont know how? and now the FNB charges me R110 for each transaction that did not go off according to them. This is so twisted because now i am being penalised for the bank not doing their job. We are encouraged everyday to swipe with our cards instead of drawing out money from the ATM now its coming back to bite me. This is so crazy, i mean who pays so much money for bank charges a month. Seriously FNB as good as they are, some of this things are so frustrating. I want my money back, this is ridiculous. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jul 2017, 08:20
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***