disgusting

<p>days after a complaint of getting pathetic service, still FNB shows that they know nothing about customer service. promised have been made however from all of those promises nothing has been done. what is the turnaround time with regards to resolving a query is the question i asked and no one could give me the turnaround time. i spoke to DARREN , THE RUDE MANAGER EXPERCTIONG ME TO RISK MY LIFE AND MONEY , after that i received a call from Defney who also promised to take this up with her manager. it’s a new day and there is no feedback. Advise : if you are dealing with a frustrated customer, you make sure you keep them updated with the query. silence simply means nothing is being done and you do not care about this complaint. i still say i am disgusted with the type of services that i received from FNB, and i continue being an unsatisfied customer and nothing is being done about it. What is the progress of my query? how long do i have to wait for this to be resolved? what i being done with what i requested. ...this simply means somewhere somehow someone is not doing what they need to be doing. Because of FNB I AM FSITTING WITH PENALTY CHARGES.............I WANT FEEDBACK ON THIS MATTER IMMEDIATLEY ......I WILL BE TAKING THIS FURTHER IT WILL NOT END HERE .....</p> <p> </p>